“The Value of Theory is the Ability to Predict”

Milton Friedman, Clayton Christensen

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Consulting Since 1998…

$300 million+ in Sales Gains,

$75 million+ in Cost Savings for Clients*

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Tom Ingram, PMP

tom@tomingraminc.com

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AI-generated content may be incorrect.

“How to Turn Computer Problems Into Competitive Advantage”

Published by The

Project Management Institute

Book Review by

Philip Crosby, Quality Pioneer

Forgotten Software Fundamentals (Scroll Down)

Fix The PROCESS First (Before & After)
Use Cases – Top 5
Feature Cost-Benefit Triage
Requirements, Prototype, Minimum Viable Product
Architecture Maps
Visual WORK BREAKDOWN STRUCTURE (WBS)
- GANTT Chart View – Makes Agile Understandable to Executives
Kanban Board / “TO DO, DOING, DONE”
Release Plan / Product Road Map
Disciplined Agile Design / Develop / Test / Fix / Cyber Security / Deploy
Earned Value – Best Method for “Software As Promised”
“PPTICDAUB” Reminder for AI Code Generation

Fix The PROCESS First

Our Best “BEFORE and AFTER” Results

Before: 42 Steps to Process a “Hot Lead”

After: 42 Steps Reduced to 5 Steps. $30,000 Cost Results in $9 Million Expected Gross Profit Over 5 Years*.

Before: 153 Steps to Create Legally Approved Default and Collection Notice

After: 153 Steps Reduced to 89 Steps. $1,000,000 Upgrade of Old System Deferred for Years. $500,000 in Cost Savings*.

After: Cost per Default Notice Down from $600 to $90, Touches per Notice Down from 40 to 10*

Before: 300+ Step “Mega Process” Resulting from Nine Acquistions. Dozens of Handoffs Between Systems and Departments, Angry Customers, Frustrated Employees…

After: “Mega Process” Broken into 12 Primary Processes with Owners*

After: $10 Million in Cost Savings Plus $30 Million Increased Revenue over Five Years. Optimizing this Single Primary Process Created 80% of Savings and Revenue Gains.*

Before: 81 Step Process Complex Quality / Nonconforming Materials Manual Process

After: 81 Step Process Reduced to 46 Steps. Process Mapped and Workflow Software Prototype Developed within 60 days.*

Before: Order Processing Takes Five Days

After: Order Processing Reduced to 1 ½ Days*

Before: Enormous, Inefficient Audit / Compliance Mega Process

After: Mega Process Broken into 18 Primary Processes

After: Audit / Compliance Optimized Resulting in Five Year Payback of $1,750,000 for only $150,000*

Before: A “Black Hole” Technical Project for Video-Related Product

After: Flailing Internet Project Brought Under Control, Capital Spending Reduced by $14 Million in Three Months. Outside Services Bill Reduced from $700,000 to $400,000 in Three Weeks.*