TOM INGRAM AND ASSOCIATES, INC.  972-394-5736  tom@tomingraminc.com

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Make Your Value Tangible! 

The following success stories directly contributed to our major wins for clients...

 

How to Communicate the Value of Your Service:  Success stories / case studies / results delivered*.

a.  How Communicating the Value of Service Delivered Resulted in $5.5 Million Sale to P&G in 60 Days.  NOTE QUANTIFIED RESULTS.  23 Points of Excellence

b.  Consumer Goods Sales Firm Spends $400,000 to Improve One Major Process.  Freed Up 63,000 Sales and Support Hours Per Year, Removed 250,000 Possible Customer Service Mistakes,  AND Saved $7.5 Million Over Three Years.  NOTE THE BEFORE AND AFTER PROCESS CHARTS.   Newsletter 31

c.  How Outsourcing a Service Saves $400,000/year, Increases Average Revenue Per Month by 8.2% and Increases Average Customer Order by 15.2%.  NOTE SPECIAL EFFORT TO QUANTIFY RESULTS.  Case Study 101

d. Small, Crisp Example of the Power of BEFORE AND AFTER PROCESS CHARTS.  Order Processing Reduced from 5 Days to 1 1/2 Days Through Process Improvement

e.  How Communicating the Value of Service Delivered Resulted in $6.5 Million in Services Sold, in 30 Separate Sales, over 2 1/2 Years 23 Points of Excellence  15-5-3-1 Calls Emails Letters Prospects Meetings Proposals Sales Closed

f.  $942,500 in Labor Savings and $260,000 in Material Savings for Commodity Product  Case Study 201

g.  Supply Process Reduced from 21 Major Steps to 6 Major Steps  Case Study 202 

h.  Heroic Effort Brings New Manufacturing Line Up in 10 Days  Case Study 203

i.  On Time Shipments Improved from 70% to 95%, Misshipments Reduced from 10% to 1%, Returns Reduced from 1 in 10 to Zero Case Study 204

j.  Process Improvements and JIT Help Manufacturer Profitably Expand Low Margin Product Line by 5-fold!  Case Study 205

k.  Inventory Reduced by $262,000 while Simultaneously Improving Customer Service  Newsletter 13

l.   Waterheater Unit Sales 28% Greater than Its Larger Competitor... Sales Up More Than 300% Over Eight Years... Survives Industry Consolidation, Becomes the #1 Waterheater Manufacturer in U.S...    WaterheaterSuccessStoryv2Redacted.pdf

m.  $1.2 Billion Increase in Retail Sales of Major Appliances (estimated: 2003 to 2006)...  Market Share of Major Appliances Increased from 13.7% in 2003 to 17.7% in 2006... Increased Turns by 20%...  Freed Up Approximately $30 Million of Non Performing Inventory In Six Months MajorApplianceSuccessStoryv3Redacted.pdf 

 

 

 
 

Success stories, client quotes and payback estimates are provided as general illustrations of past performance and represent summaries of long term, complex efforts.  They are often used to teach concepts and lessons learned, and may have been simplified considerably.  Estimates of financial impact are estimates only, and not intended to convey exact financial information.  Some have been altered to protect confidential information.  We ask that prospective clients contact our references and request specific details of relevant success stories prior to any decision to use our services.